MSP Aviation is dedicated to marketing the highest quality aerospace specialty hardware. At MSP Aviation our Quality Policy is “Customer Satisfaction”; MSP Aviation measures its performance against this goal through on-time delivery, product quality, and supplier performance. (See Appendix B. Target Attainment Plan)
We will be the benchmark of our industry by:
• Setting the standard in quality processes, performance and customer service.
• Employing exceptional personnel and providing an environment that enables them to excel and to achieve their professional best in the service of our customers.
• Continually improve our processes and procedures to ensure that our customers receive the best possible quality and value.
• Pledge to comply with customer, statutory and regulatory requirements.
We, the employees of MSP Aviation, pledge that our business decisions and actions will be guided by the highest ethical standards.